# FAQs

We know that it can be difficult to choose a consulting partner so we have put together some frequently asked questions as a quick guide. If you have any further inquiries, please don’t hesitate to contact us directly.
What do restaurant consultants do?

A restaurant consulting group is a team of industry experts who provide specialized guidance and support to restaurant owners and operators as well as startups. They offer a range of services such as menu development, operations analysis, staff training, technology strategies, and financial planning to help restaurants improve their efficiency, profitability, and overall performance.

How can a restaurant consulting group help me or my restaurant?

Our restaurant consulting group brings extensive knowledge and experience to the table. We can assist with just about every aspect of restaurant operations and start ups, including concept development, menu engineering, operational optimization, cost control, product R&D, customer experience enhancement, and kitchen design. Our objective is to help you overcome challenges, maximize your potential, and achieve long-term success in the competitive restaurant industry. For independent operators and chains, we typically start with an operations assessment as a first step in creating an action plan. For start ups, we usually begin with our proven concept development process to establish the critical details of the concept.

Do you work with all types of restaurants?

Yes, our restaurant consulting group caters to all types of restaurants, ranging from fine dining establishments to quick-service restaurants, cafes, bars, national chains and everything in between. We have expertise in various cuisines, service models, and operational formats. Our team will tailor our services to meet the specific needs of your restaurant, regardless of its size or style.

How do I get started with your restaurant consulting services?

To get started, simply reach out to us via phone, email, or through our website's contact form. We will promptly respond and schedule an initial consultation to discuss your goals, challenges, and requirements. During this consultation, we will gather information about your restaurant and determine the best approach to assist you. Our team will then propose a customized plan for your specific needs that is designed to help you achieve your goals.

Can you help me start a new restaurant?

Absolutely! Our restaurant consulting group specializes in assisting restaurant start-ups. We understand the unique challenges and complexities involved in launching a new restaurant, and we are here to provide comprehensive support throughout the process. We can assist you in developing a compelling and marketable restaurant concept that aligns with your vision and target audience. We'll work with you to refine your concept, menu, branding, and overall strategy to set a strong foundation for success. If desired, our consultants will guide you through operational setup, including establishing efficient workflows, selecting appropriate equipment, implementing technology solutions, and developing standard operating procedures. We'll help you streamline operations from day one.

Will you help me train my staff?

Yes, staff training is a fundamental aspect of our services. We believe that well-trained staff members are vital to providing exceptional customer service and maintaining operational efficiency. Our knowledgeable team will conduct comprehensive training sessions covering best practices in service standards, menu knowledge, upselling techniques, conflict resolution, efficient kitchen operations and more.

What factors should I consider when choosing a consulting partner?

Reputation and credibility, past client work, reviews and testimonials should all be taken into consideration when choosing a consulting firm. You should also expect transparency of process and achievable project goals in a detailed proposal with clear deliverables. Most importantly, you should feel comfortable when communicating with your consulting partner, it is essential to have frank conversations and trust.

What are your fees and pricing structure?

Our fees and pricing structure depend on the scope and complexity of the project. Each engagement is unique, and we will provide you with a detailed proposal outlining the services to be provided along with the associated costs. We are committed to offering competitive and transparent pricing while delivering high-quality services that provide excellent value for your investment.

Can I hire your restaurant consulting group for ongoing support?

Certainly! We offer ongoing support to ensure that your restaurant continues to thrive even after the initial engagement. Whether you need periodic check-ins, management coaching, or assistance with new initiatives, we are here to support you. We aim to build long-term partnerships with our clients, providing continuous guidance to help you navigate the evolving restaurant landscape.